Refund policy is the rules that dictate the terms of any refunds or returns which may be offered by the website or e-commerce store. As a consumer, you are certainly familiar with this concept.

Thank you for shopping at GREENA STORE. We appreciate the fact that you like to buy the top shelf quality product we offer. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our product.

There are terms and conditions that apply to transactions at GREENA STORE. The main thing to remember is that by placing an order or making a purchase at GREENA STORE, you agree to the terms set forth below along with GREENA privacy policy and terms of use.

Condition for return

  • For any other items to be eligible for a refund you have to return the item you have purchases to us within 30 calendar days of the purchase.
  • Greena store offers a full money-back guarantee for all purchases made in our store. if you are not satisfied with the product that you have purchased from us, you can get your money back, no question asked.

Shipping & Delivery

Since the actual delivery of your order can be impacted by many events beyond Greena control once it leaves our facilities, Greena cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

As Greena takes care of the products you purchase on the Greena Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our Store. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact greena to resolve them. 

contact us

If anything is unclear or you have any question or would like to request a refund, feel free to contact us

  • By email –